US & Canada : We offer free shipping for all US & Canadian orders above $150. For orders under $150, we offer a flat rate of $10. The shipping fee is non-refundable.
International : The shipping fee is charged based on the subtotal before taxes and discounts, and is non-refundable.
How quickly do you ship out orders?
Orders are expedited between 1-2 business days.
How quickly will I get my order?
Canada : Orders are expected to be delivered between 3 to 9 business days once they've shipped.
US : Orders are expected to be delivered between 4 to 8 business days once they've shipped.
International : Orders are expected to be delivered between 6 to 10 business days once they've shipped.
These shipping timelines are estimated. They do not include weekends, holidays or any unforseen delays with the courrier (weather, volume etc.). For the most accurate delivery date estimates, please refer to the shipping timeline when checking out.
Do you offer expedited shipping?
Yes! Please select our Express Shipping option at checkout. Orders are expected to be delivered between 2 to 4 business daysonce they've shipped.
Where do you ship from?
We ship from Montréal, Canada!
Are there duties?
Any orders outside the US and Canada could be subject to custom duties and services. These fees may be payable on receipt of your order and are the responsability of the customer.
Returns & Exchanges
What is your return policy?
US & Canada : We offer 30-day returns for all customers in the US and Canada. A return fee of $15 will be deducted from your refund to cover the return shipping costs. Original shipping fees are non refundable. The return window starts from the day the shipment is delivered/picked up.
To qualify for a return, items must be in their original condition, unworn and in the original packaging. We reserve the right to refuse returns that do not meet the return requirements.
International : Unfortunately, at this time, we are not able to process international returns. All international orders are final sale.
How do I return my order?
Please contact us with your order number and we will provide you with a return shipping label.
How much is your return shipping fee?
US & Canada : There is a return fee of $15 that will be deducted from your refund to cover the return shipping costs.
International : Unfortunately, at this time, we are not able to process international returns. All international orders are final sale.
What is your exchange policy?
We are not able to offer exchanges at this time.
When will I receive my refund?
Your return will be processed within 5 business days once we have received it in our warehouse. Once processed, we will send you a confirmation via email. Refund timings may vary depending on your credit card and/or banking provider.
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